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A Remote Client Success Analyst Vacancy

 

Client Success Analyst

 

Pay: $29,000 and $61,000 Annually
Location: Remote (Work from Home)

 

Job Description:
  • The Client Success Analyst (CSA) will work closely with a team of tenured Campaign Managers on our Executive Accounts team.
  • The CSA will assist our Executive Account CMs by providing strategic insights and recommendations for SEM and display advertising campaigns, while working on task-based projects that contribute to the achievement of the client’s digital marketing objectives.

 

Responsibilities:  

  • Our ideal candidate must have a background in digital marketing and have been hands on keyboard in Google .
  • Ideal candidates will have an insatiable curiosity and enthusiasm for digital marketing (and can inspire excitement and curiosity among colleagues).
  • Candidates must have an entry-level knowledge and an understanding of digital marketing landscape, PPC, and emerging trends.
  • The CSA candidate must be a self-starter, be proactive, can work independently on tasks, work well with a team, follow through on projects, and have intermediate knowledge of Microsoft suite products including Excel, Word, and PowerPoint.
  • Candidates must have excellent written and verbal communication skills.

 

Work with Executive Accounts and help clear queued tasks or requests including, but not limited to

  • Updating ads for digital media
  • Completing digital ad campaign reviews (providing detailed recommendations on optimization enhancements to improve our clients’ performance metrics)
  • Owningand optimizingPPC campaigns
  • Reviewing keywords and providing feedback on potential keyword strategies
  • Updating and/or creating pacing reports for campaigns
  • Creating campaigns within our platform
  • Creating weekly/monthly/ad hoc reporting
  • Providing insights and “whys” behind performance
  • Providing miscellaneous research as needed.

 

Key Qualifications:

  • 1-2 years of experience in the digital space, in an agency environment, or in-house, including internships
  • Display exceptional written and verbal communication skills and can communicate digital/social concepts
  • Bachelor’s degree in Marketing, Communications, Public Relations or related fields
  • Entry-level knowledge and understanding of SEM, SEO and display, and an understanding of new media consumer behaviors and trends
  • Ability to load balance, prioritize and manage heavy workloads with flexibility to rapidly shift priorities based on organizational needs
  • Creative thinker with strong time management, and organizational skills with exceptional attention to detail

 

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