Client Success Analyst
Pay: $29,000 and $61,000 Annually
Location: Remote (Work from Home)
Job Description:
- The Client Success Analyst (CSA) will work closely with a team of tenured Campaign Managers on our Executive Accounts team.
- The CSA will assist our Executive Account CMs by providing strategic insights and recommendations for SEM and display advertising campaigns, while working on task-based projects that contribute to the achievement of the client’s digital marketing objectives.
Responsibilities:
- Our ideal candidate must have a background in digital marketing and have been hands on keyboard in Google .
- Ideal candidates will have an insatiable curiosity and enthusiasm for digital marketing (and can inspire excitement and curiosity among colleagues).
- Candidates must have an entry-level knowledge and an understanding of digital marketing landscape, PPC, and emerging trends.
- The CSA candidate must be a self-starter, be proactive, can work independently on tasks, work well with a team, follow through on projects, and have intermediate knowledge of Microsoft suite products including Excel, Word, and PowerPoint.
- Candidates must have excellent written and verbal communication skills.
Work with Executive Accounts and help clear queued tasks or requests including, but not limited to:
- Updating ads for digital media
- Completing digital ad campaign reviews (providing detailed recommendations on optimization enhancements to improve our clients’ performance metrics)
- Owningand optimizingPPC campaigns
- Reviewing keywords and providing feedback on potential keyword strategies
- Updating and/or creating pacing reports for campaigns
- Creating campaigns within our platform
- Creating weekly/monthly/ad hoc reporting
- Providing insights and “whys” behind performance
- Providing miscellaneous research as needed.
Key Qualifications:
- 1-2 years of experience in the digital space, in an agency environment, or in-house, including internships
- Display exceptional written and verbal communication skills and can communicate digital/social concepts
- Bachelor’s degree in Marketing, Communications, Public Relations or related fields
- Entry-level knowledge and understanding of SEM, SEO and display, and an understanding of new media consumer behaviors and trends
- Ability to load balance, prioritize and manage heavy workloads with flexibility to rapidly shift priorities based on organizational needs
- Creative thinker with strong time management, and organizational skills with exceptional attention to detail